Bookings for Social Services
ReloShare, launched in May 2020, is a revolutionary platform created by Matt Singley (CEO)
and John Moats (CTO) with the aim of simplifying the B2B corporate housing booking process.
However, the journey of ReloShare took an unexpected turn when the COVID-19 pandemic
caused a surge in vacant corporate housing units due to the suspension of business travel. This
led Singley and Moats to explore alternative ways to address the issue and resulted in the birth
of Safe Stays, the first and only nationwide hotel booking website designed to meet the unique
challenges of the social services sector. In partnership with organizations such as The Network:
Advocating Against Domestic Violence, ReloShare and Safe Stays have become
game-changers in providing safe and anonymous emergency shelter options for survivors of
crime.
The Birth of ReloShare and Safe Stays
The inception of ReloShare and Safe Stays can be traced back to a news story highlighting the
shortage of accommodations for domestic violence victims. Matt Singley and John Moats were
deeply moved by this issue and sought to find a solution. Their connection with The Network:
Advocating Against Domestic Violence in Chicago led them to explore the potential of corporate
housing as immediate shelter options. Recognizing the need to expedite their efforts, ReloShare
formed a partnership with The Network and accelerated the development of their real-time
corporate housing booking platform. In less than two months, over 100 domestic violence
survivors were successfully housed through this collaboration.
Expanding the Vision
Realizing the immense potential of ReloShare’s technology and corporate housing inventory, a
second pilot project was conducted in California, led by Paige Allmendinger, then acting deputy
chief in the San Francisco district attorney’s office. Following this successful pilot, Allmendinger
joined ReloShare to help grow Safe Stays and expand it throughout the US. Leveraging the
infrastructure of ReloShare’s corporate housing portal, Safe Stays became the first and only
nationwide hotel booking platform specifically designed to address the unique challenges faced
by the social services sector. Safe Stays has become a go-to resource for approximately 500
social services agencies in the United States, offering over 18,000 hotels on its platform.
Streamlining the Hotel Booking Process
Safe Stays has revolutionized the hotel booking process for social service agencies by
addressing long standing barriers and simplifying the experience. By allowing agencies to book
accommodations anonymously, without the need for credit card or ID information, Safe Stays
prioritizes survivor confidentiality and safety. This streamlined approach ensures that crime
survivors can access safe emergency shelter options without unnecessary barriers or risks to
their well-being. Additionally, Safe Stays simplifies the booking process by offering monthly
consolidated billing, reducing administrative burdens for government agencies and nonprofits.
The platform also offers pre-confirmation of reservations by a dedicated 24/7 team, ensuring
smooth and trauma-informed check-ins for survivors.
Meeting the Unique Needs of Social Service Agencies
Safe Stays has become a trusted resource for social service agencies, addressing the diverse
needs of survivors of crime. The platform offers a wide range of safe emergency shelter options,
including accommodations suitable for LGBTQ+ community members, people with accessibility
needs, sexual assault survivors, domestic violence survivors, survivors with pets, and large
families. By partnering with brand-level hotels and negotiating streamlined agreements, Safe
Stays ensures that agencies have access to reliable and secure shelter options across the
nation. This innovative approach eliminates the challenges of finding appropriate emergency
shelter and empowers agencies to focus on their core mission of providing comprehensive
services to crime victims.
ReloShare and Safe Stays have emerged as pioneers in simplifying corporate housing and
revolutionizing hotel bookings for social service agencies. What started as a mission to address
the vacant corporate housing issue during the COVID-19 pandemic evolved into a
groundbreaking platform that provides safe and anonymous emergency shelter options for
survivors of crime. With their commitment to survivor confidentiality, streamlined processes, and
a wide network of hotels, ReloShare and Safe Stays have transformed the way social service
agencies secure accommodations. These platforms stand as shining examples of innovation
and compassion, ensuring that crime survivors receive the support and shelter they need to
rebuild their lives with dignity and safety.
